Bug Reports

Since June 11th data points are no longer shown, instead a broken line is displayed, though I get individual data points for the current day and the day before every day, everything between this and 6/11 is shown as a broken line. This repeats every day, so the broken line gets longer every day, because its starting point is nailed to the 6/11.

Hello team! I have the app connected to Whoop, and at time of connection it seems fine. However after the initial connection it doesn’t seem to update any data…at least according to the update status within the synced tab. I have disconnected and reconnected several times but the issue persists. Is there anything else I can try, and/or is this a known issue that is in process of being fixed? This is on an iPhone. I have background refresh enabled both on sonar and whoop and a limited number of apps.

When attempting to connect Xiaomi / Mi Fit to Sonar, when attempting to login to allow sync, it throws an error on the web side of the Xiaomi login screen and brings up a terminal error page.

My fitbit’s basic data is not appearing in app including steps, active mins. Workouts and sleep is syncing perfectly, just basic data missing as mentioned above. Connected fitbit around 12 hours ago so it’s enough time to fetch steps even if fitbit hourly sync limit is considered. Can you guide me what action should I take?

Not sure if I'm reading this correctly. When I go to Workouts, then select Distance it shows me my average distance. However it does not display correctly. And does not match the main Workout screen. Hope that made sense. Please see screenshots.

Hi! It seems that all variations (widget, Sonar homescreen and detailed page) are calculated differently, making hard to know what to follow.