Bug Reports

My recovery score is set at 0 since 2 days with the following message: « to see your Recovery Score for today, sync last night's vitals and sleep session to get a clearer picture of your rest and recovery. » Sleep hrv and hr are not loading and showing a zero. Everything was all fine for the last 10 days. This bug started 2 days ago and is quite unfortunate with the pro version. Could you please help?

Altitude meters are shown as zero, although the altitude meters are available on Strava, Zepp and Garmin when cycling or running with GPS!

IOS, Suunto Race S. No sleep data, no heart rate data, nothing! Separately reconnected, no change!

iOS app, Garmin Fenix 8 Stress is not calculated and displayed during the day, only from the night. Synchronization works and is up to date.

I’ve successfully tied together Zeppelin and Sonar, but it doesn’t seem to be bringing most data over. After syncing them together two days ago, all I can see is some partial sleep data, and resting heart rate data, everything else like Steps, HRV (my main want), etc doesn’t seem to be coming over. iPhone 15 Pro Max iOS 26.2 Amazfit Helios Strap + Zepp Apple Watch Ultra 3 with Apple Health (eventually, when Zepp sync is figured out)

My sleep shows on the winter time change night is completely qelng in sonar. In apple health everything looks good. Does sonar have problems with winter time changes?

When I used the app before I had no issues with nutrition data syncing. I’ve looked over settings and permissions and can’t find any obvious reason for the change. The data feeds into Apple health from the ZOZOFIT app.

The stress complication for Apple Watch doesn't update even when you open the app. It only indicates the first hour.

Average pace for run today has come up differently on Sonar compared to Garmin and Strava, very strange! Has anyone had this? Sonar: 6:31 /km Strava: 5:35 /km Garmin: 5:35 /km (recorded on my Garmin watch)

This morning when I check sleep data it shows the updated one from apple health and suddenly it disappeared In front of my eyes. Cannot see it anymore even I refreshed data and refreshed the connection between health app and sonar. Until now it still not coming back.