Sonar AI and FC issues Garmin workouts
Vittorio Miglietta
Hi Conrado, just last night, by modifying the “apple health” data sources with regard to workouts, I was able to get the AI to read the heart rate of the workouts. Probably the Garmin Connect activities were taken from Apple Health and not directly from Garmin Connect, and this caused the problem. Thanks for the timely response. Anyway, I sent the requested logs
Conrado Franceschi
Vittorio Miglietta: Hi Vittorio, thanks for the update and for the logs!
It makes sense as an explanation, but the AI chat should still be able to read the FC from the workouts that arrive through Garmin when it is clearly visible in the activity section, so we will continue to investigate on our side. If we find an edge case to fix, we'll fix it and update you here.
Thanks again for taking the time to get to the bottom of the matter.
Conrado Franceschi
Hi Vittorio, thanks for reporting! The AI chat should definitely see the beats of your Apple Health runs if these are already visible in the activity section, so that's something we want to investigate.
Would you like to send us some logs so our team can take a look? To do this, go to the Profile tab, scroll to the bottom and tap 3 times quickly on 'Version': the 'send log' button will appear.
If possible, could you also attach a screenshot of the conversation with the chat (with the question and answer in which it says that the beats are not there)? It would help us a lot to understand exactly what is going on.