Oura Acrivity Active Calories Not Syncing
K
Ken Milman
I walk on an indoor treadmill and record my activity with the Oura ring and app. You receive the activity and a lot of other detailed information, however the calories associated with the activity are not synced. The calories are captured in the app. Overall active calories from Oura does work - just not these specific activity-based calories.
Byron
Thanks for reporting this Ken. Do you mind sending our engineering team some logs to investigate? Sounds like a relatively quick issue to resolve hopefully.
To send logs, just navigate to the Profile tab, scroll to the bottom, and tap 3x quickly on "Version". This will reveal a "send logs" button. Appreciate it!